Reimagining Operational Risk

  • 31 October 2019

ORX are inviting senior leaders from across the operational risk community to join us in a discussion about reimagining operational risk management for the digital era. If you are a senior risk professional – whether you work within an ORX member firm or not – read on to see how you can get involved in shaping the future of the operational risk discipline.

The digital transformation is underway

From our global viewpoint of the nearly 100-strong ORX Membership, we see that the financial services industry is undergoing a period of rapid change.

Technological innovations, new market entrants and changing customer expectations are all challenging existing business models and upending the way firms deliver products and services to their customers. Across the back office too, firms are implementing new technologies, systems, data and processes in their journey towards a digital operating model.

Given the level of investment we are seeing, and the implications of these changes, ORX are increasingly confident that the digital transformation represents structural shift for the industry.

Creating a risk function for the digital era

This change is already having profound consequences for operational risk, so is it now time to rethink the core purpose of the discipline? It feels to ORX that the function needs a restated vision and that the existing framework needs assessing.

Solving this challenge will not be easy, especially in isolation, and we believe that the operational risk community would benefit from a strategic discussion amongst senior leaders about the topic. This would be to understand:

  • The main business outcomes of digitalisation
  • The consequences for risk and specifically for risk management

Ultimately, we want your help to create a vision for how as an industry we can identify, assess, manage and monitor operational risk in a digital world.

Join the discussion

  • To begin, we are asking risk leaders to commit to an hour-long phone interview. We’ll send some simple questions in advance and then an anonymised report summarising our discussions as a reward.
  • During the second stage of the study, we will conduct a series of internal workshops with operational risk practitioners from individual firms.
  • We’ll then host an event in London for senior risk practitioners for an unconstrained discussion on a future vision for operational risk.
  • Finally, we will conduct a series of workshops at our flagship Heads of Operational Risk Forum (HORF) event in 2020

Participants in the discussion will receive a detailed report that brings together findings from across all of the above workstreams. ORX will also produce a public report to illustrate how the industry could move forward in this space.

Register your interest

If you're interested in talking to ORX about this work, please get in touch with [email protected].

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